Delivery and Shipping
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Shipping Option Selection:

On the shopping cart page, you will find a pull-down menu of shipping options. All options for this particular product will be listed, including arrival dates based on the time that you viewed the options. This automatic feature gives up-to-date delivery information at a glance.

Remember that you may select the method for delivery of your gifts. Just click on overnight, 2 day, 3 day or ground and the charges will be added to your total. Our flower, balloon and some fruit basket prices include a small transmission fee that may be retained on orders filled through a design center. This fee helps us deal with the difference of prices found in various U.S. metro area markets.

Following your specifications, we ship all gift baskets with nonperishable contents via UPS, Fed Ex, Airborne, or by the U.S. Postal System. Our fruit baskets, and fruit and wine baskets, are hand delivered the same day you order if your order is placed by 1 pm in your recipient's time zone. In some locations we may need 24 hours for delivery of fruit baskets - call to verify delivery information in your specific area. And please note that orders are fulfilled and shipped usually on the next business day, not on Saturdays or Sundays.

To select same-day shipment, you must place your order no later than noon in the recipients time zone. Items ordered after noon on Friday will be shipped the following Monday. Products cannot be delivered on holidays or Sundays. Saturday deliveries are available for an additional delivery charge.

Gift Baskets & Other Products:

• We have a variety of shipping methods, per product, based on individual product size and weight. Your choice of shipping method can be chosen on the "Add to Cart" page each time a product is added to your shopping cart.

  For example: If you are purchasing multiple products, you will need to select a shipping method for each of your chosen products. You will find that the default shipping method is generally the least expensive.

• Note that most of our products cannot be 'bundled' for shipping.
• Please be sure to upgrade your shipping methods if you have any delivery time constraints.
• Please be sure to read all shipping information carefully; you will find that various product types have different shipping concerns.
• If you need assistance, please email our customer service department.

Flowers & Balloons:

• Floral arrangements and balloon bouquets are hand-delivered to your gift recipient's home or office.
• They can be delivered the same day you place your order, if you order by noon in your recipient's time zone, Monday through Saturday.
• There is no delivery of these products on Sundays or national holidays.
• Delivery on Saturday may not be possible in rural areas.
• Delivery to very rural areas may not be possible at any time.
• The physical street address of the recipient's home or workplace is required; a post office box number is not acceptable.
• For delivery to hospitals, please include recipient's room number, and ensure before ordering that recipient is not scheduled for discharge within the window of delivery. For patients in critical care, floral arrangements, fruit baskets or balloons may not be permissable. Telephone the hospital before ordering to inquire about their policies.
• The recipient's telephone number is required for possible address verification and to ensure that someone is present to accept delivery.
• If no one is there to receive delivery, our courier will make any decisions concerning the safety of the location to leave the arrangement, or will attempt delivery at a later time.
• In the case of holidays, such as Valentine's Day and Mother's Day, order early to ensure delivery on or before the holiday (above restrictions apply).
• We cannot deliver to airports.
• The delivery charge per item for floral arrangements and balloon bouquets is $9.95.